Frequently Asked Questions

At Toronto Boutique Apartments, we want to make your long-term furnished rental experience as seamless as possible.

We have compiled a list of frequently asked questions to provide you with all the information you need to make an informed decision and feel confident in booking with us.

Booking your furnished rentals

To reserve or view the availability of our furnished apartments, you can click on the “Book Now” button and select your desired dates. If you have any unique questions or concerns, you can also call or email us at, and we will be happy to assist you.

If you book directly on our website, you will pay 50% upon booking and the remaining 50% ten days prior to your move-in date. If you opt for a rental agreement booking, $500 is due upon signing, 30 nights worth of rent plus the exit cleaning fee ( due 48 hours post signing), 30 nights worth of rent (due 7 days prior to move-in)

We accept cheques, wire transfers, and interac e-transfers for rent and deposit payments. We will accept credit card for your reservation deposit payment, but please note that wire transfers and credit card payments carry a standard bank processing fee.

The damage deposit is meant to cover any damages to the furnished apartment and is returned to you within 48 hours of your departure date.

To receive a full refund, you must cancel within 48 hours of booking. If you cancel after 48 hours of booking but prior to moving in, the first month’s rent and deposit are non-refundable. If you cancel after moving in, 100% of all nights spent plus 30 days is non-refundable, and the deposit is also non-refundable. If fewer than 30 days remain on the reservation when you cancel, 100% of all of those remaining nights is non-refundable.

Our minimum stay requirement is 30 days.

Parking availability varies per rental, and some rentals may require a parking fee. Please contact us to inquire about parking for a specific rental.

We welcome furry friends in most of our rentals, and a one-time small fee of up to $250 per pet is required to cover a deep clean of the unit post-checkout.

Your rent covers everything, from utilities (gas, water, electricity, heat, AC) to Cable TV (if cable is included) to your internet connection. Our posted rates include all taxes. The exit cleaning fee covers the cleaning cost after your departure.

What is included in a rental from Toronto Boutique Apartments?

All of our furnished apartments come with a range of amenities and services to make your stay as comfortable and convenient as possible. Here are some of the amenities and services included:


Utilities: Gas, water, electricity, heat, and air conditioning are all included in your rent.

Cable TV: If cable is included in your rental, you’ll have access to a range of channels for your entertainment.

High-speed internet: Stay connected with unlimited high-speed Wi-Fi internet included in your rental.

Parking: Depending on the rental, some may have parking included for free, while others may require a parking fee. Please check with us for specific details.

Pet-friendly: Most of our rentals are pet-friendly, with a small one-time fee of up to $250 per pet to cover a deep clean of the unit after check-out.

Cleaning: The exit cleaning fee covers the cost of cleaning the unit after you check out.  

Our furnished apartments come fully equipped with everything you need to feel right at home. Here’s what you can expect in each room:


Living Room: A comfortable three-seat sofa, stylish coffee table, and unique design features and accessories that vary in each furnished rental suite. You’ll also have a large flat screen HDTV with ample cable TV channels and unlimited high-speed Wi-Fi internet.


Bedroom: A super comfortable queen-size bed that can sleep two adults comfortably. Our mattresses are premium quality, using natural wool, cotton, and wood products to make them breathable and provide maximum lumbar support. Freshly dry-cleaned bedsheets, duvets, duvet covers, and fresh, plush pillows are also provided, with plenty of extra linens.


Kitchen: Our kitchens feature all modern appliances, including a stove, oven, full-sized fridge, and microwave. We make sure the kitchen is fully stocked for the best cooking and dining experience, with utensils, dishes, glassware, cookware, pots and pans, toaster, and a stainless steel modern coffee machine that comes with coffee and filters.


Bathroom: A typical bathroom features a bathtub with a stand-up shower head. Upon arrival, you’ll find supplies including soap, shampoo, etc. We provide plenty of fresh towels, and extra toilet paper is included for your arrival.

Yes, we have a dedicated maintenance team available 24/7 to assist you with any repairs or assistance you may need during your stay. Simply contact us and we will send someone over as soon as possible to take care of any issues.

Yes, you can certainly extend your stay. Simply contact us and we will be happy to assist you with extending your rental.

In addition to the rental fee and the one-time pet fee (if applicable), there may be additional fees such as a parking fee, bank processing fee for certain payment methods, and a fee for additional cleaning or damages beyond normal wear and tear. Please contact us for more information on any additional fees that may apply to your rental.

Our check-in process is seamless and easy. Once you have booked your furnished rental, we will send the full check-in details regarding when to meet our Welcome Key Staff Member or where to pick up your keys.


Our standard check-in time is 4pm, but please always make sure to let us know your arrival time so that we can coordinate the check-in with you.

We hope this FAQ has provided you with all the information you need to know about booking and staying in one of our furnished apartments in Toronto. If you have any further questions or concerns, please don't hesitate to contact us. We look forward to hosting you!

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